Hamilton Consulting Services, Inc.Certified Protection Professional

19706 Ivory Mills Ln
Houston, Texas 77094
Office: (281) 398-7774
Fax: (281) 398-1144

 

Satisfaction Rating of Guard Companies

In an independent survey published in the Security Director’s Report,” companies were asked to rate their satisfaction of their current security guard provider.  Listed below are the results of that survey.

Overall Rating of Current Security Guard Provider:

  • Excellent 
=   5%
  • Above Average
=  27%
  • Satisfactory
=  33%
  • Below Average
=  13%
  • Poor
=  22%

Length of Service With Current Security Guard Provider:

  • Less Than 1 Year
=  12%
  • 1 To 3 Years
=  37%
  • 3 To 5 Years
= 16%
  • More Than 5 Years
= 16%

Analysis:

35% of all current users of security guard providers rate their guard service to be below average.

49% of all users have had their current guard providers for 3 years or less.  Most companies’ re-bid guard contracts at least once every three years.




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